Privacy Policy
This Privacy Policy explains how Cypher (“we,” “us,” or “our”) collects, uses, and protects your information when you access or use our platform (the “Platform”).
By using Cypher, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Information You Provide
Name, email address, and account details
Company name and role (if provided)
Information submitted through forms, onboarding, or support requests
b. Usage Information
Interactions with the Platform
Features used, workflows configured, and activity logs
Device information, browser type, and IP address
c. Integration Data
If you connect third-party tools (e.g., CRMs, databases, automation tools), Cypher may access and process data made available through those integrations solely to provide the intended functionality.
2. How We Use Your Information
We use your information to:
Provide, operate, and improve the Platform
Automate workflows and execute configured actions
Maintain security and prevent misuse
Communicate with you about updates, support, or service-related notices
Analyze usage to improve performance and reliability
We do not sell your personal data.
3. AI Processing & Automation
Cypher uses AI systems to analyze inputs, trigger workflows, and generate automated outputs. Any data processed by AI is used strictly to deliver platform functionality and improve system performance.
You remain in control of what data you connect, automate, or process through Cypher.
4. Data Sharing
We may share information only in the following cases:
With trusted service providers who help operate the Platform
With third-party integrations you explicitly connect
When required by law or legal process
To protect the rights, safety, or security of Cypher and its users
All partners and providers are required to handle data responsibly and securely.
5. Data Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection.
6. Data Retention
We retain your information only for as long as necessary to provide the Platform or comply with legal obligations. You may request deletion of your account and associated data, subject to applicable laws and legitimate business needs.
7. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict certain processing
Withdraw consent where applicable
Requests can be made by contacting us directly.
8. Third-Party Links
The Platform may contain links or integrations to third-party services. This Privacy Policy does not apply to external services, and we encourage you to review their privacy practices separately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date. Continued use of Cypher after changes are posted constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us through the Platform or via our official support channels.